Terms & Conditions

These terms and conditions set forth the terms under which Melanie Steeden ABN 2 932 873 952 trading as Everyday Australians of 757 Nungurner Rd, Metung, Victoria 3904 (Everyday Australians, we, or us) provides you access to our rewards club, exclusive discounts, perks, and giveaways. These terms govern your use of our website located at theeverydayaustralian.com.au (the Site), and the Everyday Australians Members platform made available through the Site (the Software), and the information, content, features, and services provided through the Site (together with the Software, collectively, the Service).

YOUR USE OF THE SITE AND/OR THE SERVICE, OR THE PURCHASE OF ONE OF OUR MEMBERSHIPS, SIGNIFIES YOUR AGREEMENT TO THESE TERMS AND CONDITIONS AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THEM, INCLUDING ANY MODIFICATIONS THAT EVERYDAY AUSTRALIANS MAKES FROM TIME TO TIME.

If you do not agree to these terms and conditions, you may not use the Site or the Service. Everyday Australians may amend these terms and conditions at any time by posting the amended terms on the Site, and you agree that you will be bound by any changes. Everyday Australians may make changes to the Site and/or the Service at any time. You understand that Everyday Australians may discontinue or restrict your use of the Site and/or the Service with or without notice.

Privacy Policy

By purchasing a membership, using our platform, or entering one of our giveaways, you represent that you have read and consent to our Privacy Policy in addition to these terms and conditions. Everyday Australians may revise the Privacy Policy at any time, and the new versions will be posted on the Site. If you do not agree to any portion of the Privacy Policy, you must stop using the Site and/or the Service immediately.

1. The Services

The Everyday Australians Site is a membership and rewards platform that offers its members discounts at leading Australian brands. Members gain access to a member’s dashboard where they can utilize the discounts on offer and manage payments based on their membership package.

We offer multiple membership levels:

• Basic – 7 Days Access to the Everyday Australians Database
• Bronze – 30 Days Access to the Everyday Australians Database
• Silver – 90 Days Access to the Everyday Australians Database
• Gold – 180 Days Access to the Everyday Australians Database

Everyday Australians reserves the right to add, change, modify, suspend, or discontinue any portion of the Service at its sole discretion, at any time.

2. Support

Everyday Australians supports all registered and official Australian Business Partners. To become a registered partner, please contact us at [email protected].

3. Refunds, Returns, and Exchanges

Memberships purchased during a promotion period are refundable only prior to the completion of the promotion. Once the promotion ends, membership packages become non-refundable. If you are eligible for a refund, the amount will be calculated on a pro-rata basis for the time held.

Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law. For major failures, you are entitled to:

• Cancel your service contract with us; and
• A refund for the unused portion or compensation for its reduced value.

You are also entitled to a refund or replacement for major failures with goods. For non-major failures, you are entitled to have the issue resolved in a reasonable time. If this is not done, you may receive a refund for the goods or cancel the contract for the service.

4. Discounts and Price Changes

Discounts and prices are subject to change at any time. Everyday Australians reserves the right to modify the pricing and discount structures without prior notice. Any such changes will not affect existing memberships or services already purchased unless explicitly stated.

5. Loyalty Memberships

Everyday Australians offers an ongoing subscription to the platform that is direct debited monthly until canceled. This membership provides customers with unlimited time on the platform while their loyalty membership is active. Upgrading/Downgrading of memberships comes into effect on the next billing cycle.

Loyalty members will also receive priority VIP invites to events organized by Everyday Australians. They will also have access to exclusive giveaways available only to loyalty members.

Loyalty members accumulate entries for every month they are billed. Entries are generated based on the current membership status of the customer. These entries accumulate and are valid for every promotion that Everyday Australians holds, including trade promotions. For details on promotions, please refer to the terms and conditions associated with the relevant promotion.

Loyalty members can upgrade/downgrade as often as they like, with each upgrade/downgrade taking effect on the next billing cycle. Entries are generated based on two factors: the duration of the subscription and the highest tier of the loyalty member at the time the entries are generated for the next promotion. For examples, please refer to the FAQ in the members’ portal.

Entries are sent via email. If you do not receive them, please check your member dashboard prior to the promotion, as entries are removed after each giveaway. If you have not received your entries, please contact [email protected].

6. Termination of Loyalty Membership

To cancel your loyalty membership, you must send an email to [email protected]. Or cancel within the members portal. Cancellation will remove all future payments and remove the accumulated bonus entries from all future promotional giveaways.

Terminating your loyalty membership does not automatically remove you from our mailing or text lists; this must be done via the unsubscribe links provided, as these services are handled by third parties.

In the event of a payment failure, there will be 3 automatic attempts made to bill your account. The system will attempt billing every day for 3 days from the initial failure. If the final attempt fails, your subscription will be terminated, and your loyalty streak lost.

Once a subscription is canceled, it cannot be reactivated via Stripe, meaning all accumulated history for that subscription is lost. If you wish to continue your subscription, please follow the instructions in the notification emails or log into the member’s dashboard to update your banking details.

7. Use of Site and Service

By using the Site and/or Service, you agree that you will not violate any applicable laws or regulations. Specifically, you agree not to:

• Make available through the Site any material that infringes on any copyright, trademark, patent, trade secret, or other proprietary rights;
• Engage in or assist in any form of cyber-attack, including but not limited to denial-of-service attacks;
• Attempt to gain unauthorized access to the Site, Service, Accounts registered to other users, or associated networks.

You are also prohibited from using the Site to generate or transmit defamatory, abusive, obscene, or harmful content, or to engage in any unlawful activities, including but not limited to harassment, threats, or phishing. Violation of these rules may result in the termination of your account.

8. Third-Party Products, Services, and Discounts from Our Partners

Third-party products, services, content, and discounts are offered solely for the benefit of our paid members. Everyday Australians takes no responsibility and assumes no liability for third-party services. Such services and discounts are governed by the terms and policies of the third parties offering them.

9. Hyperlinks

Links to external websites provided on the Site are for your convenience only. Everyday Australians is not responsible for the content or security of third-party sites, and inclusion of such links does not imply endorsement.

10. Intellectual Property

All intellectual property on the Site, including logos, graphics, text, and content, is the property of Everyday Australians or its licensors. You may not copy, reproduce, or distribute any content without prior written permission from Everyday Australians.

11. Contact

For questions, concerns, or inquiries about these terms and conditions, or to become a business partner, please contact us at [email protected].

12. Representation and Warranties of Members

The Participant represents and warrants that it shall not contact any affiliate, employee, sponsor, or partner of Everyday Australians in order to manipulate the Contest results.

13. Giveaway Disclaimers

By becoming a member or Customer of Everyday Australians, the Participant agrees to enter the Contest and agrees that:

Any and all disputes, claims, and causes of action arising out of or in connection with the Contest and the promotional gifts shall be resolved individually without any form of class action.

Any claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred in entering the Contest, but under no circumstances will Everyday Australians be responsible for any legal fees.

Participants hereby waive all rights to claim punitive, incidental, or consequential damages and any rights to have damages multiplied or otherwise increased, as well as any other damages, other than damages for actual out-of-pocket expenses incurred in entering the Contest.

In no event will Everyday Australians, its licensees, parents, affiliates, subsidiaries, related companies, advertising or promotional agencies, or their respective officers, directors, employees, representatives, or agents, be responsible or liable for any damages or losses of any kind, including direct, indirect, incidental, consequential, or punitive damages arising from access to, or use of, this website, electronic or computer malfunctions, or entrant participation in this contest, even if Everyday Australians was advised of the possibility of such damages.

Everyday Australians reserves the right to disqualify any Participant found to be tampering with or otherwise abusing any aspect of this Contest, as solely determined by Everyday Australians.

In the event the Contest is compromised by unauthorized human intervention, tampering, or other causes beyond the reasonable control of Everyday Australians that corrupt or impair the administration, security, fairness, or proper operation of the Contest, Everyday Australians reserves the right to suspend, modify, or terminate the Contest.

Any attempt by a Participant to deliberately damage the website or undermine the legitimate operation of this Contest is a violation of criminal and civil laws, and should such an attempt be made, Everyday Australians reserves the right to seek damages from any such Participant to the fullest extent permitted by law.

Everyday Australians assumes no responsibility for any problems or technical malfunctions of computer systems, servers, software, internet service provider, or e-mail systems, failure of any entry to be received due to technical problems or incomplete, late, lost, damaged, illegible, or misdirected electronic communications, or any combination thereof.

The Contest is void where prohibited or restricted by law.